TERMS OF SERVICE

CalibraML (Pty) Ltd
Effective Date: 20 February 2026
Last Updated: 20 February 2026

1. ACCEPTANCE OF TERMS

Welcome to CalibraML (Pty) Ltd (“CalibraML,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website https://www.calibraml.co.za (the “Website”) and our industrial sensor calibration services (the “Services”).

By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree with these Terms, you may not access or use the Website or Services.

2. ABOUT CALIBRAML

CalibraML is a South African industrial technology company specializing in advanced sensor calibration solutions using machine learning and numerical methods. We provide:

Local on-site sensor calibration services
Remote/cloud-based calibration monitoring
Calibration as a Service (CAS) solutions
Industrial Blind Calibration System (IBCS) technology

3. USE OF THE WEBSITE

3.1 Permitted Use

You may use the Website for lawful purposes only, including:

Browsing information about our services
Contacting us through provided forms
Accessing publicly available resources
Researching our technology and capabilities

3.2 Prohibited Use

You may NOT:

Use the Website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Introduce viruses, malware, or harmful code
Scrape, mine, or harvest data without permission
Impersonate CalibraML or our representatives
Interfere with the proper functioning of the Website
Copy, reproduce, or distribute our content without permission
Use automated systems to access the Website excessively

4. INTELLECTUAL PROPERTY

4.1 CalibraML Property

All content on the Website, including but not limited to:

Text, graphics, logos, images
Software, code, and algorithms
Trademarks and service marks
Design, layout, and look-and-feel
Industrial Blind Calibration System (IBCS) technology

…is the exclusive property of CalibraML (Pty) Ltd or our licensors and is protected by South African and international copyright, trademark, and intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. This license does not include:

Commercial exploitation of the Website or content
Collection or use of product listings or descriptions
Derivative use of the Website or its contents
Use of data mining, robots, or similar data gathering tools
Any use that competes with our business

4.3 Trademarks

“CalibraML,” the CalibraML logo, “IBCS,” “Industrial Blind Calibration System,” and other marks are trademarks of CalibraML (Pty) Ltd. You may not use these marks without our prior written permission.

5. USER SUBMISSIONS

5.1 Contact Forms and Communications

When you submit information through our contact forms or send us communications, you grant us the right to use, store, and process that information as described in our Privacy Policy.

5.2 Feedback and Suggestions

If you provide us with feedback, suggestions, or ideas about our Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, implement, and commercialize such feedback without compensation or attribution.

6. SERVICES AND CLIENT AGREEMENTS

6.1 Service Inquiries

Information on the Website about our Services is for general informational purposes only. Specific service terms, pricing, and conditions are subject to separate written agreements.

6.2 Client Contracts

The provision of our industrial sensor calibration services is governed by separate Service Agreements, which will include:

Scope of work
Pricing and payment terms
Service Level Agreements (SLAs)
Confidentiality obligations
Technical specifications
Warranty and liability provisions

6.3 No Guarantee

Website content does not constitute a guarantee of specific results or performance. Actual service outcomes depend on numerous factors specific to each client’s industrial environment.

7. DISCLAIMERS

7.1 “AS IS” Basis

THE WEBSITE AND INFORMATION PROVIDED ARE OFFERED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

7.2 No Warranties

WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy, completeness, or reliability of information
Uninterrupted or error-free operation
Freedom from viruses or harmful components

7.3 Technical Information

While we strive for accuracy, we do not warrant that:

Technical specifications are completely accurate
Information is current or up-to-date
The Website will meet your specific requirements
Errors or defects will be corrected

7.4 Third-Party Content

We are not responsible for third-party websites, content, or services linked from our Website.

8. LIMITATION OF LIABILITY

8.1 General Limitation

TO THE MAXIMUM EXTENT PERMITTED BY SOUTH AFRICAN LAW, CALIBRAML SHALL NOT BE LIABLE FOR:

Indirect Damages:

Lost profits or revenue
Business interruption
Loss of data or information
Loss of business opportunities
Consequential or incidental damages

Website-Related Claims:

Errors or omissions in content
Unavailability of the Website
Security breaches (beyond our reasonable control)
Third-party actions

8.2 Maximum Liability

Our total aggregate liability for all claims related to the Website shall not exceed ZAR 1,000 (One Thousand South African Rand).

8.3 Service Agreements

Liability related to our Services is governed by separate Service Agreements, which may contain different limitation of liability provisions.

8.4 Mandatory Rights

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable South African law, including liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Gross negligence or willful misconduct

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless CalibraML, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

Your use of the Website
Your violation of these Terms
Your violation of any third-party rights
Your violation of applicable laws or regulations
Any information you submit through the Website

10. PRIVACY AND DATA PROTECTION

Your use of the Website is also governed by our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA). By using the Website, you consent to our collection and use of your information as described in the Privacy Policy.

11. MODIFICATIONS TO TERMS

11.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website, with the “Last Updated” date revised accordingly.

11.2 Notification

For material changes, we will:

Update the Terms on our Website
Revise the “Last Updated” date
Provide notice on the Website homepage (for significant changes)

11.3 Continued Use

Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.

12. WEBSITE AVAILABILITY

12.1 No Guarantee of Availability

We do not guarantee that the Website will be available at all times. We may:

Suspend or discontinue the Website temporarily or permanently
Perform maintenance and updates
Modify or remove features

…without prior notice.

12.2 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

Natural disasters
Telecommunications failures
Internet outages
Government actions
Labor disputes
Pandemics or public health emergencies

13. TERMINATION

13.1 Termination by Us

We may terminate or suspend your access to the Website immediately, without prior notice, for any reason, including:

Breach of these Terms
Suspected fraudulent or illegal activity
Extended periods of inactivity
Business reasons

13.2 Effect of Termination

Upon termination:

Your right to use the Website ceases immediately
Provisions that by their nature should survive will remain in effect
We may delete any information associated with your use

14. GOVERNING LAW AND JURISDICTION

14.1 South African Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa, without regard to conflict of law principles.

14.2 Jurisdiction

You irrevocably submit to the exclusive jurisdiction of the courts of South Africa for any dispute arising from or related to these Terms or your use of the Website.

14.3 Dispute Resolution

Before initiating legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiation for a period of 30 days.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CalibraML regarding the use of the Website.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder. We may assign these Terms without restriction.

15.5 No Partnership

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and CalibraML.

15.6 Language

These Terms are drafted in English. In the event of any translation, the English version shall prevail.

16. ACCESSIBILITY

We strive to make our Website accessible to all users. If you experience difficulties accessing any part of the Website, please contact us.

17. EXPORT CONTROLS

Our technology and services may be subject to South African and international export control laws and regulations. You agree to comply with all applicable export control laws.

18. CONTACT INFORMATION

If you have questions about these Terms, please contact us:

CalibraML (Pty) Ltd
Email: admin@uct.ac.za
Phone: +27 21 650 4810
Address: Cape Town, Western Cape, South Africa
Website: https://www.calibraml.co.za

19. ACKNOWLEDGMENT

BY USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

Last Updated: 20 February 2026
Version: 1.0